International Shipping
Shipping Costs & Free Shipping
- Most product prices include ECONOMIC shipping costs.
- Free shipping is automatically applied to orders over $80 USD.
- For shipments to duty-free countries, please contact us for the eligible country list.
- Import duties may apply to destinations not on our duty-free list. The purchaser is responsible for any customs fees, including losses due to unpaid duties.
Priority Shipping
- Handle time: 2-3 business days.
- Transit time: Europe & Americas: 5-10 business days.
- Rural areas (as defined by FedEx): Priority shipping is not available. We will automatically switch to ECONOMIC shipping and refund the priority shipping fee.
ECONOMIC Shipping
- Handle time: 2-3 business days.
- Transit time: Typically 8-18 business days (varies by location).
- Example: UK deliveries usually take 5-10 days.
- Fully trackable for your convenience.
- After customs clearance, the package may undergo intermediate sorting at a destination-country distribution hub, which could add 1-5 business days to the delivery timeline.
ECONOMIC CARRIER:
United States: USPS/UniUni transit through US warehouse hub
United Kingdom: Royal Mail
Japan: Japan Post /SAGAWA
France:La Poste (Colissimo)
Germany: DHL
Other EU countries: parcels will be shipped through the local Postal network/DHL/PostNL/DPD etc. transit through EU warehouse hub
Australia: ARAMEX/iMile/AuPost
New Zealand: Post haste
Canada: PDN/Canada Post
If your country is not in the list above, it does not mean that it cannot be shipped. If you want to know the specific carrier, please contact us.
Returns
We accepts returns on clean and unused products, within 30 days of receipt, for a full refund of the purchased price. To qualify for a refund, returned products must be in unused, without any odor and stains, with all tags and labels.
Before return, please contact us: [email protected] , attach bill or any proofments.
3F UL Gear is not responsible for the return shipping costs, damaged or lost items in return transit. We recommend all return items be insured and have a tracking number to assure delivery.
Customer Protection
Transportation time guarantee
For most countries and regions, we offer a time guarantee, we guarantee that you will receive your package within 2 months, after that time a full refund will be provided.
Countries and regions that offer a time-sensitive guarantee:
EU, USA, UK, Canada, Australia, New Zealand, Japan, Korea, Philippines, Malaysia.
If the delay is caused by your refusal to cooperate with customs, it is not covered.
Parcel Loss Protection
We will bear the loss of the parcel for the customer.When a package is lost, we will refund the full amount or resend the package.
The define of Lost parcel: the transportation company or post office declares that the parcel is lost.
Please contact us for the nearest return address before returning your item.