International Shipping
Most of the products price INCLUDES ECONOMIC Shipping cost, when your order exceed 80usd you will enjoy free shipping. For shipments to certain countries that are duty free, please contact us for duty free country list.Addresses that are not on these lists will most likely be charged import duties, and any loss of return due to non-payment of duties will be borne by the purchaser.
PRIORITY: It takes 2-3 business days to handle, for Europe and America shipment may takes 5-10 business days to transit. If you living in Rural area (depend on the definition of FedEx), we will cancel the priority shipping and change to economic shipping, of course you will get refund of PRIORITY shipping cost.
ECONOMIC: It takes 2-3 business days to handle. Usually takes 8-20 business days to transit(depend on your location, for example, deliver to UK only takes 5-10 days), this method also trackable.
ECONOMIC CARRIER:
United States: USPS
United Kingdom: Royal Mail
Japan: Japan Post /SAGAWA
Spain: GLS/Post Luxembourg
France:La Poste (Colissimo)
Netherlands/Sweden/Belgium/Denmark/Luxembourg/Hungary/Czech Republic/Ireland/Lithuania/Slovenia/Slovak Republic/Austria: Post Luxembourg
Germany: DHL
Italy: Italy Post
If your country is not in the list above, it does not mean that it cannot be shipped. If you want to know the specific carrier, please contact us.
Returns
We accepts returns on clean and unused products, within 30 days of receipt, for a full refund of the purchased price. To qualify for a refund, returned products must be in unused, without any odor and stains, with all tags and labels.
Before return, please contact us: [email protected] , attach bill or any proofments.
3F UL Gear is not responsible for the return shipping costs, damaged or lost items in return transit. We recommend all return items be insured and have a tracking number to assure delivery.
Customer Protection
Transportation time guarantee
For most countries and regions, we offer a time guarantee, we guarantee that you will receive your package within 2 months, after that time a full refund will be provided.
Countries and regions that offer a time-sensitive guarantee:
EU, USA, UK, Canada, Australia, New Zealand, Japan, Korea, Philippines, Malaysia.
If the delay is caused by your refusal to cooperate with customs, it is not covered.
Parcel Loss Protection
We will bear the loss of the parcel for the customer.When a package is lost, we will refund the full amount or resend the package.
The define of Lost parcel: the transportation company or post office declares that the parcel is lost.
Please contact us for the nearest return address before returning your item.